Welcome to Etherkart (“we,” “our,” “us”).
Etherkart is an individual business based in India. We are committed to protecting your privacy and ensuring transparency about how your personal information is collected, used, and safeguarded when you visit or make a purchase from etherkart.com.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you use our website, we may collect the following personal information:
- Full Name
- Email Address
- Phone Number
- Shipping Address
- Billing Address
- Payment Information (processed securely via Cashfree Payments)
If you create an account, we also store your login credentials and order history.
We may automatically collect certain technical data such as IP address, browser type, and device information for security and analytics purposes.
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Deliver products within India
- Provide customer support
- Send order confirmations and updates
- Send marketing emails (if subscribed)
- Send promotional messages via WhatsApp
- Improve our website and services
- Run advertisements on Meta platforms
We do not sell your personal information to third parties.
Payments
All online payments are securely processed through Cashfree Payments.
We do not store your debit/credit card details on our servers. Payment data is handled directly by Cashfree in accordance with their security and compliance standards.
Marketing & Communications
If you subscribe or make a purchase, we may send:
- Promotional emails
- Product updates
- Offers and announcements
- WhatsApp marketing messages
You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in the email.
You may opt out of WhatsApp communication by replying with a request to stop receiving messages.
5. Cookies & Tracking Technologies
Our website uses cookies and tracking tools to:
- Enable account login
- Remember cart items
- Improve website functionality
- Analyze traffic
- Run Meta advertisements
By using our website, you consent to our use of cookies.
6. Third-Party Services
We use third-party services including:
- WordPress
- WooCommerce
- Cashfree Payments
- Meta Ads
These services may process data as required to provide their functionality. We encourage users to review their respective privacy policies.
7. Account Creation & Guest Checkout
Customers may:
- Create an account to track orders
- Checkout as a guest without creating an account
Information provided during checkout will be used solely for order fulfillment and related communication.
8. Data Security
We implement reasonable security measures to protect your personal data. However, no method of internet transmission is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
9. Children’s Privacy
Etherkart is accessible to users of all age groups. However, minors should use the website under parental supervision when making purchases.
10. Your Rights
You may request:
- Access to your stored data
- Correction of incorrect information
- Deletion of your account and personal data
To make such requests, contact us at:
support@etherkart.com
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions regarding this Privacy Policy, please contact:
Etherkart
Email: support@etherkart.com
Location: India